| Onsite Deployment – Collaboration for 50″ Hub Only |
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Full day, flat rate, onsite SKU for ANY onsite Surface Hub, Surface Device, MS Teams Rooms or Zoom Services. Services options include but are not limited to: Adoption/Training, Installation, Integration, Deployment, Troubleshooting, and Technical Support & Maintenance. Services may be mixed/matched within the day. (Surface Hub 2S 50″) |
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| Onsite Deployment – MS Surface Hub |
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Per Hub |
Flat Rate for onsite Surface Hub physical installation and integration. |
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| Virtual Adoption Training |
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2 Hour Block |
2 hour block, with a 2 hour (1 block) minimum, for any Surface Hub, Surface Device, MS Teams Rooms, Zoom, MS Modern Workplace / MS Teams End User or IT Pro adoption sessions. Up to 200 attendees per training. |
| Virtual Deployment – MS Surface Hub, MS Teams Rooms |
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Per Device |
Multiple virtual Deployment sessions walking client through full device and software configuration and implementation. On-premise, hybrid, or cloud environments. Full Deployment documentation provided up completion. Available for Surface Hub, MS Teams Rooms and Zoom. |
| Virtual Maintenance & Support – MS Surface Hub |
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Per Year |
2 hour SLA, unlimited virtual technical troubleshooting and support, yearly maintenance agreement, per Surface Hub, 3 Tiers virtual Support. Does not replace device warranty or manufacturer maintenance. |
| Virtual Maintenance & Support – MS Teams Rooms and Zoom |
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Per Year |
2 hour SLA, unlimited virtual technical troubleshooting and support, yearly maintenance agreement, per Surface Hub, 3 Tiers virtual Support. Does not replace device warranty or manufacturer maintenance. |
| Virtual Maintenance & Deployment – MS Surface Hub |
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Per Year |
The Ultimate Virtual Maintenance & Deployment Bundle – Multiple virtual deployment sessions walking client through full device configuration and assistance for on-prem, hybrid, or cloud environments. Full Deployment documentation provided on completion. Available for Surface Hub, MS Teams Rooms and Zoom. 2 hour SLA, unlimited virtual technical troubleshooting and support, yearly maintenance agreement, per Surface Hub, 3 Tiers virtual Support. Does not replace device warranty or manufacturer maintenance. |
| Virtual Maintenance & Deployment – MS Teams Rooms and Zoom |
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Per Year |
The Ultimate Virtual Maintenance & Deployment Bundle – Multiple virtual deployment sessions walking client through full device configuration and assistance for on-prem, hybrid, or cloud environments. Full Deployment documentation provided on completion. Available for Surface Hub, MS Teams Rooms and Zoom. 2 hour SLA, unlimited virtual technical troubleshooting and support, yearly maintenance agreement, per Surface Hub, 3 Tiers virtual Support. Does not replace device warranty or manufacturer maintenance. |
